Building Services Mentor - Saskatoon

September 19 2024
Industries Real Estate
Categories Building services, HVAC, Maintenance, Service,
Saskatoon, SK • Full time

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more!

Do you have experience in building maintenance and renovations? To ensure our Resident Members' peace of mind, we are looking for a talented candidate to address all maintenance requests and emergencies. If you are passionate about fixing things, good with your hands, and mechanically adept, this role is for you!

Responsibilities:

  • Meet with all new Associates on their first day of work
  • Conduct hands-on training with all new Associates, following mentorship training guides
  • Provide ongoing feedback to Associates during training including face to face and written testing
  • Conduct formal training as needed
  • Follow-up with new Associates on a weekly basis
  • Continue to be available as a resource to new Associates after training is complete
  • Provide feedback to Area Coordinator on new Associate training
  • Provide Area Coordinator with updates regarding the necessity of additional training or recertification
  • Conduct necessary retraining with existing Associates
  • Develop training guides or procedure manuals as per Regional Director / Human Resources requests
  • Ongoing review and implementation of improvements to mentorship program
  • Liaise and participate with Human Resources / Regional Director regarding the effectiveness of mentorship program

Experience and Educational Requirements:

  • Post Secondary Education preferred
  • Boardwalk Experience in necessary positions

Technical Requirements:

  • Strong knowledge of tools, parts, building maintenance and operations
  • Strong knowledge of Boardwalk applications - BARTS, BOSS, BAPS, Transact
  • Familiarity with computer tablets is an asset

Non-Technical Requirements:

  • Ability to communicate effectively in English both written and oral
  • Dedicated to building better communities for all our Customers and surrounding communities
  • Able to troubleshoot site technical issues as per Area Coordinator / Regional Director
  • Exceptional organizational, interpersonal and time-management skills
  • Experience dealing with day-to-day business operations
  • Deadline and goal oriented
  • Exceptional team building and leadership skills, including ability to motivate and lead other Associates in a team environment
  • Ability to work independently and with other Associates in a team environment
  • Ability to create trust and build lasting business relationships
  • Ability to multi-task and prioritize workload, and the workloads of others
  • Eager to take on new challenges and to challenge the status quo of doing things
  • Must have vehicle and clean driving record
  • Willing to travel
  • Participate in additional formal training

Additional Details:

  • Vehicle required
  • Valid driver license

Interested applicants are invited to submit a cover letter and resume.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable.

Diversity, Equity and Inclusion Commitment Statement

We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity and gender expression.

Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.

Apply now!

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